Privacy Policy

Privacy Policy

Canopy Health Innovations Inc. and Canopy Animal Health Inc. (together with Canopy Health Innovations Inc., collectively “Canopy Health”, “we” or “our”) respect your privacy and are committed to protecting your personal information. This Privacy Policy details the steps we will endeavour to take to protect your personal data (the “Personal Data”) when you visit the website(s) of Canopy Health Innovations Inc. and/or Canopy Animal Health Inc. (collectively, the “Website”). This Privacy Policy describes what categories of personal data we collect, the purposes for which we use that data, and your choices regarding the use and distribution of your data. By accessing our Website, you consent to the terms and conditions of this Privacy Policy, including the data collection and use practices described herein.

1. Collection of Personal Information

Some Personal Data is collected automatically upon your visit to our Website (such Personal Data collectively referred to as the “Metadata”). The Metadata, which may be collected by Canopy Health or on our behalf, may include information about your visit to our Website, including the pages you view, the links you click and the materials you access. We also use data collection tools to obtain certain standard Metadata such as your Internet Protocol (IP) address, your computer type (Windows or Macintosh), your screen resolution, your browser type, capabilities and language, your operating system, as well as the date and time you access the Website. We may collect similar information, such as your device type and identifier, if you access the Website through a mobile device.

In addition to the Metadata gathered by Canopy Health or on our behalf, we may ask you to provide us with Personal Data which comprises personally identifiable information (the “Personally Identifiable Information”) including your contact information (name, address, email address and telephone number), demographic information (age range, marital status, household composition, etc.) and other identifying information.

If you prefer that any Personally Identifiable Information from or about you be withheld from us and our collection of Personal Data, please do not provide such information. If you choose to provide us with such Personally Identifiable Information, please be aware that it can be read, viewed, collected, and can be used to contact you by our staff.

2. Use of Information

The Personal Data we collect may be used to communicate with you regarding matters that may be of interest to you or that need your immediate attention.  Your personal information (i.e. name and email address) will be used to reply to inquiries sent on the Contact Us form, and others. The information you provide can help us to improve the Website and for other business purposes.

Cookies are small amounts of data stored directly on the device you are using. Cookies allow us to collect Personal Data such as browser type, time spent on the Website, pages visited, and language preferences. We and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Website. We may use cookies to gather statistical information about the Website’s usage in order to continually improve its design and functionality. You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Website.

We may use and disclose information that is not Personally Identifiable Information for any purpose. If we combine information that is not Personally Identifiable Information with information that is (such as combining your name with your geographical location), we will treat the combined information as Personally Identifiable Information as long as it is combined.

We may also use and disclose Personal Data collected through the Website in other ways, with your consent.

3. No Third-Party Direct Marketing Use

We will not sell or otherwise transfer the Personally Identifiable Information you provide to us at our Website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your Personal Data to be shared in this manner.

4. Disclosure of Information

We recognize the importance of safeguarding your Personal Data in our possession from theft, inappropriate use, or improper distribution. We will not give out, your Personal Data to anyone including our subsidiaries and affiliates without your permission, except as described below:

(a)     We may need to share your Personal Data with service providers. Canopy Health contracts with other companies to provide services on our behalf, such as hosting websites and sending out information and analyzing our Website. We will provide these companies with only those elements of Personal Data they may reasonably be expected to require in order to deliver those services. These companies and their employees are prohibited from using that Personal Data for any other purpose.

(b)     We may disclose your Personal Data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

(c)     We may disclose your Personal Data to enforce the terms and conditions of our Terms of Use statement, which includes the terms of this Privacy Policy.

(d)     We may disclose your Personal Data to protect our operations or those of any of our affiliates.

(e)     We may disclose your Personal Data if required to do so by law, or if we feel it is necessary to do so to comply with any legal requirements or legal process, to protect and defend our rights, privacy, safety, or property (including to allow us to pursue available remedies or limit the damages that we may sustain), and/or those of our affiliates, to protect the personal safety of an individual, in other circumstances for public security or for other public interest purposes.

5. Security of Information

We use reasonable organizational, technical and administrative measures to help protect your Personal Data from unauthorized access, use, or disclosure. We store your Personal Data on computer systems with limited access that are located in facilities to which access is limited. However, you acknowledge that the security of any data transmission over the Internet or data storage systems cannot be guaranteed.

6. Sensitive Information

Unless we specifically request, we ask that you refrain from sending and/or disclosing any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Website or otherwise to us. In those cases where we may request that you provide sensitive information, we will do so with your express consent.

7. Disclaimer of Warranties and Liability

You expressly understand and agree that Canopy Health shall not be liable for, and expressly release Canopy Health, its affiliates and their respective officers, directors, employees and agents from any liability whatsoever for, any direct, indirect, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data loss, or other losses (even if Canopy Health has been advised of the possibility of such damages) resulting from or arising in connection with: (i) the collection, use or disclosure of your Personal Data; or (ii) any matter otherwise related to the Personal Data provided to us by you and/or via your use of the Website.

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through the Website or to which the Website contains a link.

8. Update on this Privacy Policy

Canopy Health may from time to time update this Privacy Policy. When this Privacy Policy is updated, we will use commercially reasonable efforts to notify you that this has occurred, such as by revising the “last updated” date at the top and bottom of the webpage on which this Privacy Policy is posted.


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