These are the best 10 food stores in America, as per the American customer index

How does anyone choose a favorite grocery store? Some buyers can be attracted to the careful organized aisle, while others prioritize low prices – even if that means browsing a bit of chaos. With so many options, personal preferences play a key role in the decision.

Over 41,000 buyers weighed on their top food retailers and thus people spoke. The American customer satisfaction index (ACSI), an “annual industry tool” that measures the consumer’s feeling in various sectors, has launched the 2025 survey results. In the category of supermarkets, two beloved chains – Trador Joe’s and Publix – designed for the first place , a result that may not come as a surprise for their loyal customers.

Over 41,000 buyers have weighed their own preferences for the largest food retailers in America – and thus people spoke. The American customer satisfaction index (ACSI), an “annual industry tool” that measures buyers’ feelings about top retailers in various sectors, launched the 2025 survey results. In the category of supermarkets, two beloved chains – Trador Joe’s and Publix – have Designed for the first place, a result that may not come as a surprise for their loyal customers.

While 65% of brands from several retail categories, including online, general goods and specialty stores, saw a decline In the qualifications of satisfaction, the general food stores beat the trend and remained constant. In fact, ACSI notes that supermarkets have registered a remarkable 4% increase in satisfaction one year before.

“Factors such as mobile shopping capacities, site quality and value perceptions are becoming more important, especially for the 18-25 age group, which have expressed significantly lower levels of satisfaction compared to older demography.” ” explicitly Forrest Morgeson, research director emeritus at ACSI.

Read on to find out what food chains have made – maybe one of your favorites.

Trader Joe’s

Apparently, this retailer with budgetary thinking has everything-little in the public opinion court. It has been tied with Publix for the number one slot this year, increasing from number 2 in 2024, with a constant score of customers from year to year. (Besides, ACSI says she was happy Streak winner for several years Before being broken in 2024.) The brand seriously takes the feedback: recently hosted its own 16th annual Customer survey For the best products on his shelves.

Publix

Tied for the coveted place is Publix, a loved one loved for low prices, deli offers and fried chicken. This company owned by employees (the largest in the country!) Has more than 1,300 locations In the south -est of the United States, many of them (872) found in the State of Sunshine. Also, the social networks around his under his now viral.

Sam’s club

This deposit retailer only for members only started with a single store in Oklahoma in 1983 and has since increased to nearly 600 locations in the United States. Sam’s Club is owned by Walmart and, like other bulk retailers, is known for Food Court Offers and free tempting samples. Compared to last year, his rating of satisfaction remained consistent.

Wegmans

For buyers who want a different checkout experience, try to explore what Wegmans offers these days. The satisfaction score of the chain on the East Coast jumped with a remarkable 1% (the largest growth between the first 10). Is proud of a small but powerful 110 stores In just eight states, so it is even more impressive that it has achieved such a high ranking. In addition, our publishers love Its technological approach of self -control.

Heb

The chain based in Texas equalized with Costco and Publix for the first place in the 2024 report, but its ranking dropped by 3 points. (It took a 4% stroke in the satisfaction score this year.) Meanwhile regional nutrition extends its digital coverage with a recent open Electronic Trade Center for Fulfillment in Houston.

Whole Foods

The chain, which was purchased by Amazon In 2017, for about $ 13.7 billion, it offers over 500 locations in the United States. In recent years, the chain has provided a lot of novelty (including a limited edition pie And a selection of clean cheese for the holidays), which was built an enthusiastic tracking. Here, the food checkout also receives a high technology treatment with the recent introduction of Amazon One’s The palm of the palm payment.

Aldi

This of the groceries that are not more profitable could be the most profitable, as its daily daily prices and the minimalist approach helped it to provide it to a place in the top 10. Are you looking for a small inspiration? In another Consumer recent pollShoppers ranked the $ 12 foamy pink bottle (and a lot of other Aldi-Exclusive options) as the best food offers in general.

Costco

There is a lot to love for this great bulk retailer, from savings only for members, to almost mythical hot dogs. It could not have been sufficient to make buyers this year: the satisfaction score of the buyer Costco decreased by 5% in 2024, the most significant dive on the data set of ACSI. It was previously tied for the first place in 2024, which lets us ask what has changed. However, customers are not shy by their love for the chain, and some even wait in a long line to save on a bulk cardboard.

Shoprite

Although most of Shoprite’s locations are concentrated in New Jersey, this has not prevented this regional retailer from making the first 10. The chain says that its approach is focused on “families who serve families”, and the customer support remains solid: in 2024, this is It remained constantly with a constant score from year to year.

Aim

Reaching 10th, the satisfaction of Target customers decreased slightly (2% from year to year). Standing in nearly 2,000 locations, the mega-retailer has been in titles lately: amid inflation growth last year, promised to be cut prices on 5,000 foods and “common” non -perishable foods to facilitate customer costs. Recently, however, he faced Pushback after announcing It would decrease back to diversity, equity and efforts of inclusion. Buyers have completed this ACSI survey between January and December 2024, so we will have to wait for a complete area of ​​the client’s response.